FAQs

What are the main Cocoa Bombs ingredients? 

Our products contain three essential ingredients: chocolate, marshmallows, and natural flavors. The following ingredients for each type of chocolate, marshmallows, and natural flavors can be found below. 

        Natural Flavors: 

    1. For all flavored bombs: All of our flavored bombs are made with 100% natural extracts containing non-GMO vegetable oil and soy lecithin, or both.

Chocolate:

    1. Milk Chocolate: Sugar, whole milk powder, cocoa butter, Belgian unsweetened chocolate, soy lecithin, natural vanilla extract.
    2. White Chocolate: Sugar; cocoa butter; whole milk powder; soy lecithin; natural vanilla extract.
    3. Dark Chocolate: Unsweetened chocolate, sugar, cocoa butter, soy lecithin, natural vanilla extract.

Marshmallows: 

    1. Mini White Marshmallows: Sugar, corn syrup, food starch-modified, contains less than 2% of gelatin, sodium hexametaphosphate, artificial flavor, natural flavor, artificial color (blue 1).

What is the shelf life of the Cocoa Bombs?

Products should be consumed within the following timeframes:

- 8 months for all Cocoa Bombs. 

- 8 months for chocolate Cocoa Pops. 

Have a Food Allergy?

A large part of our company values include making high quality products made with good-for-you ingredients. All of our chocolate is sourced from sustainable sources and we are a proud part of the Cocoa Horizons Foundation. In addition, all of our flavored bombs are infused with extracts made from real ingredients.

We take food allergies very seriously because they affect our consumers. We have a strict allergen management program which includes evaluating our ingredients and validating our cleaning procedures.

The Cocoa Bombs line does not make products containing tree nuts, nuts or peanuts. All of our products are created/processed in a facility that handles dairy products, wheat and soy. We do our utmost to avoid cross-contaminating and separate everything we make by hand so as to ensure quality and safety, though we cannot guarantee 100% that there was no cross-contamination.

 

Is there gluten in Cocoa Bombs?

Our products are not certified as being gluten free. The FDA requires products to be tested to confirm that gluten level is below 20ppm. Currently, Cocoa Bombs products have not yet been tested to this requirement and therefore, we do not make any gluten free claims for our products.

Are Cocoa Bombs Kosher? 

Our chocolate and extracts are certified Kosher, however, our marshmallows are not certified as being Kosher. For that reason we do not make any Kosher Certified claims for our products. We are actively working towards developing Kosher products.

Are Cocoa Bombs Vegan? 

Currently, all of our Cocoa Bombs contain milk. We are actively working towards developing vegan products.

Can I buy these in stores?

We are trying to get our Cocoa Bombs into every store possible! For now, we mainly sell on our website, we will be releasing information as we continue to expand into retail locations, nationally and internationally. 

When will I receive my order?

This varies on the time of year. During October through December, we typically experience and influx in demand. Even if items are in stock, it could take about 3-5 business days for your to be fulfilled on top of shipping time. If you would like assistance regarding your order please contact us.

What do I do if I received a defective order?

We do our utmost best to make sure our Cocoa Bombs arrive to you the way we sent them! However, once your order has left our shipping facility, we cannot guarantee damage to or melting of the Cocoa Bombs due to the nature of our product. 

Can you make limited edition flavors year round?

Limited Edition flavors are only available for a certain time during the year. The Limited Edition program allows our Cocoa Bombs customers to have a variety of tasty treats throughout the year, in addition to our standard line up of traditional Cocoa Bombs. 

How do I cancel/modify my order?

If you cancel your order before it ships, a 5% restocking fee will be deducted from the total amount paid if you decide to cancel it for any reason. Credit card processors do not refund the credit card payment processing fees they charge companies like ours when a customer places an order if the customer decides to cancel for any reason. Please be sure you are ordering the correct product, if you by any chance order something that's not the correct item and your order has not shipped, kindly email us and we will make the changes to your order.

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