FAQS

WHAT ARE THE MAIN COCOA BOMBS INGREDIENTS?

Our products contain three essential ingredients: chocolate, marshmallows, and natural flavors. The following ingredients for each type of chocolate, marshmallows, and natural flavors can be found below.

Natural Flavors:
  1. For flavored bombs: The majority of our bombs are made with 100% natural extracts containing non-GMO vegetable oil, soy lecithin, or both. Ingredients are also found on the product's packaging.
Chocolate:
    1. Milk Chocolate: Ingredients are found on the product's packaging.
    2. White Chocolate:  Ingredients are found on the product's packaging.
    3. Dark Chocolate:  Ingredients are found on the product's packaging.
    4. Extra Dark Chocolate: Ingredients are found on the product's packaging.
Marshmallows:
    1. Mini Marshmallows: Ingredients are found on the product's packaging.

WHAT IS THE SHELF LIFE OF COCOA BOMBS?

Products should be consumed within the following timeframes:

  • Dated on package: "Best If Used By MM/DD/YYYY

Products purchased for wholesale will have a shelf life of 5-10 months, products purchased through our online store may have a shelf life of 1-10 months.

HAVE A FOOD ALLERGY?

We take food allergies very seriously because they affect our consumers. We have a strict allergen management program which includes evaluating our ingredients and validating our cleaning procedures. We do not process any kind of nuts, peanuts, or tree nuts in our manufacturing facility. 

Products contain milk, soy and may contain traces of wheat.

DO COCOA BOMBS CONTAIN GLUTEN?

Our products are not certified as being gluten free. The FDA requires products to be tested to confirm that gluten level is below 20ppm. Currently, Cocoa Bombs products have not yet been tested to this requirement and therefore, we do not make any gluten free claims for our products.

ARE COCOA BOMBS KOSHER?

Our chocolate, marshmallows and natural flavors are certified Kosher, however, we do not make any Kosher claims for our products as they are NOT certified Kosher. We are actively working towards Kosher certification.

ARE COCOA BOMBS VEGAN?

Currently, all of our Cocoa Bombs contain dairy or traces of dairy. We are actively working towards developing vegan products.

CAN I FIND PRODUCTS IN STORES?

Yes, our products are sold in stores across the country and abroad. See our store locator to find our yummy chocolate bombs near you!

WHEN WILL I RECEIVE MY ORDER?

This varies on the time of year. During October through December, we typically experience and influx in demand. Even if items are in stock, it could take about 3-5 business days for your to be fulfilled on top of shipping time. If you would like assistance regarding your order please contact us.

WHAT SHOULD I DO IF I HAVE A DEFECTIVE PRODUCT?

We do our utmost best to make sure our Cocoa Bombs arrive to you the way we sent them! However, once your order has left our shipping facility, we cannot guarantee damage to or melting of the Cocoa Bombs due to the nature of our product. If your order arrives damaged, please reach out to us and we will do our utmost best to fix the situation!

CAN YOU MAKE LIMITED EDITION FLAVORS YEAR ROUND? 

Limited Edition flavors are only available for a certain time during the year. The Limited Edition program allows our customers to have a variety of tasty treats throughout the year, in addition to our standard line up of traditional Cocoa Bombs.

HOW DO I CANCEL MY ORDER?

If you cancel your order before it ships, a 5% restocking fee will be deducted from the total amount paid if you decide to cancel it for any reason. Credit card processors do not refund the credit card payment processing fees they charge companies like ours when a customer places an order if the customer decides to cancel for any reason. Please be sure you are ordering the correct product, if you by any chance order something that's not the correct item and your order has not shipped, kindly email us and we will make the changes to your order.

 

Last Updated: June 7, 2022