FAQs

What are the main Cocoa Bombs ingredients? 

Our Cocoa Bombs contain three essential ingredients: chocolate, marshmallows, decorative luster dusts [occasionally]. The following ingredients for each type of chocolate, marshmallows, and dusts can be found below. 

        Luster Dust [occasionally]: 

    1. Gold Luster Dust: Made with a food grade Mica-Based Pearlescent which meets all FDA requirements for Food Grade and Edible Pearlized Mica Mineral; Additionally, they may contain one or more
      of the following food grade & FDA approved ingredients depending on the color. Rice protein, corn starch, dextrose, various FD&C color additives.

Chocolate:

    1. Milk Chocolate: (Sugar, Unsweetened Chocolate, Whole Milk Powder, Cocoa Butter, Soy Lecithin - An Emulsified, Vanilla).
    2. White Chocolate: Sugar, Palm Kernel Oil, Whole Milk Powder, Nonfat Dry Milk, Palm Oil, Soy Lecithin - An Emulsifier, Vanilla.
    3. 60% Dark Chocolate: Unsweetened Chocolate, Sugar, Cocoa Butter, Milk Fat, Soy Lecithin, Vanilla Extract.

Marshmallows: 

    1. Mini White Marshmallows: Corn Syrup, Sugar, Modified Corn Starch, Dextrose, Water, Gelatin, Artificial Flavor, Tetrasodium Pyrophosphate (Whipping Aid), Artificial Color (Blue 1).
    2. Mini Colorful Marshmallows: Corn Syrup, Sugar, Modified Corn Starch, Dextrose, Water, Gelatin, Contains Less Than 2% Of Tetrasodium Pyrophosphate (Whipping Aid), Natural and Artificial Flavor, Yellow 5, Yellow 6, Red 40, Blue 1.


What is the shelf life of the Cocoa Bombs?

Our products are made with premium chocolate and our natural infusions are all made from real ingredients. Products should be consumed within the following timeframes:

- 8 months for all Cocoa Bombs. 

- 6 months for chocolate Cocoa Pops. 

We wish you a very pleasant experience with us, if for any reason you are not satisfied, please contact our Customer Service at 801.508.4709 or email info@cocoabombs.com.

Have a Food Allergy?

We take food allergies very seriously because they affect our consumers. We have an allergen management program which includes evaluating our ingredients and validating our cleaning procedures.

Cocoa Bombs are made in a shared facility, but not on shared equipment. Products may contain undetectable traces containing the following tree nuts: almonds, hazelnuts and cashews. Peanuts are not used in the manufacturing of our Cocoa Bombs. Our 60% dark and milk chocolate Cocoa Bombs do not contain tree nuts or peanuts; moreover, the Cocoa Bombs line does not make products containing tree nuts or peanuts. All of our products are processed in a facility that at times handles dairy, peanuts, wheat, soy and tree nuts. We do our utmost to avoid cross-contaminating and separate everything we make by hand so as to ensure quality and safety, though we cannot guarantee 100% that there was no cross-contamination.

 

Is there gluten in Cocoa Bombs?

Our products are not certified as being gluten free. FDA requires products to be tested to confirm that gluten level is below 20ppm. Currently, Cocoa Bombs products have not yet been tested to this requirement and therefore, we do not make any gluten free claims for our products.

When will I receive my order?

This varies on the time of year. During October through December, we typically experience and influx in demand. Even if items are in stock, it could take about 3  business days for your to be fulfilled on top of shipping time. If you would like assistance regarding your order please contact us.

What do I do if I received a defective order?

We do our utmost best to make sure our Cocoa Bombs arrive to you the way we sent them! However, once your order has left our shipping facility, we cannot guarantee damage to or melting of the Cocoa Bombs due to the nature of our product. As of November 2020, we have eliminated our soft flat rate packages and only ship USPS priority medium and large flat rate boxes.

Can you make limited edition flavors year round?

Limited Edition flavors are only available for a certain time during the year. The Limited Edition program allows our Cocoa Bombs customers to have a variety of tasty treats throughout the year, in addition to our standard line up of traditional Cocoa Bombs.

How do I cancel/modify my order?

If you cancel your order before it ships, a 5% restocking fee will be deducted from the total amount paid if you decide to cancel it for any reason. Credit card processors do not refund the credit card payment processing fees they charge companies like ours when a customer places an order if the customer decides to cancel for any reason. The restocking fee is to cover these fees. Please be sure you are ordering the correct product, if you by any chance order something that's not the correct item and your order has not shipped, email us and we will make the changes to your order. PLEASE DO NOT PLACE ANOTHER ORDER WITH THE CORRECT ITEMS.